Today I noticed a firmware update so thought I’d get it done. I did it over the hotspot to my phone. Everything downloaded OK but when it got to the installation it failed and now the unit won’t start. It just flashes across from left to right (as if trying to start).
I’ve downloaded the Firmware Flash Tool on my mac but it fails each time and I’ve now tried it on a different mac but no luck there either. Looking at the logs it shows up as:
‘flash_controller.py - INFO - Job error: Can’t find storage device’
Also tried to install the Firmware Flash Tool on a PC. The program installs but won’t open at all. I can see the process is running in the background but can’t see it on screen.
I need to use it on Thursday on site - panicking now!
I sent the logs and this topic in an email to firstname.lastname@example.org yesterday but thought I should post here for the benefit of others.