Hi, maybe i’m doing something wrong but if I am any help would be appreciated
For some reason if the WiFi operations region on the AP i’m connecting to is set to South Korea the RS3 will not even see it, even if the AP is not using the South Korean channels (12-13)
Since I cannot control this, Its very frustrating to have to roll the dice every time I get somewhere hoping that the customers WiFi I’m going to connect to is one that the RS3 “likes”, or to hope that they forgot to change the default setting from America to South Korea, I have tried telling them to change it to America but 90% of the time they have no idea what I’m talking about.
Phones, tables, PCs, drones and even other surveying equipment just works fine, its only the RS3 that does not want to even see the WIFIs
Is this normal? or is operation in South Korea not supported?
And for the love of all that’s holy give it a larger WiFi antenna and 5ghz support, trying to mark points using RTK while getting WiFi from the Starlink on the truck out in the middle of nowhere is just killing us haha.
50 feet away from the truck the RS3 looses its WiFi connection (and its RTK fix) while phones, tablets and other equipment have full signal.
I hope someone can shed some light on this issue
Hi @Xionicfire, welcome to the community!
Let’s troubleshoot this issue.
Do you use 2.4 GHz for this setup?
Could you share more about your setup? Do you use Reach as a base? I’d like to think of a workaround.
Hi
Thanks for the response
Sadly yes, we use 2,4ghz for the setup because the reach does not support 5ghz, if it did all of this would be solved 
Basically what we do is we have a live RTK corrections service (similar to https://pointonenav.com/), we get the RTK corrections live off the internet, to give internet to the RS3 we use either:
A: The customers existing WiFi on the mine/campus
B: Our own Starlink unit mounted on the truck with a Peplink WiFi AP
The problem is, the RS3 just refuses to connect to any networks where the country is set to South Korea (or any really that is not Americas basically) I’m not sure how it knows the WiFi is not Americas, but our iPhones, Samsung Galaxys, iPads and PCs, work just fine no matter what setting is set on the APs so theres something odd going on with the RS3
To replicate this problem is simple:
A: Ask someone in South Korea to connect their RS3 to a wifi using channels 12-13
B: Grab any router that supports Operating Country/Region Selection (Peplink, Asus, Netgear) set the region to South Korea, and the channel to 12 or 13 and the RS3 will not even see the network.
Note SOMETIMES if the channel is 1-11 it connects but not always and depends on the router, but if its on 12-13 for sure does not even see the WiFi on the select WiFi panel of the Flow App
I hope this explains it better
Hi @Xionicfire,
Thank you for the additional information! It helps me better understand the issue.
How about using a BLE connection on your phone? You can connect your phone to the available Wi-Fi while simultaneously connecting to Reach using BLE. With this setup, Reach should be able to access the internet through your phone and receive the NTRIP correction. Let me know if this workflow works for you.
Additionally, we haven’t received a report regarding AP before, and we would like to investigate it further. Please reproduce the issue and generate a Full System Report afterward. Since the Full System Report may contain sensitive data, I suggest sending it to support@emlid.com along with the time information. We will check it further.
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Thanks for the response
Ok so if I understood correctly:
There’s a way to give internet to the RS3 via my phone using Bluetooth while the phone is connected to the Starlink WiFi?
How would that be done? I know you can do something like that with a PC and a USB cable but the connection is terribly unstable (goes back offline every so often and you have to reset the whole thing) and only works on android, as far as I know IOS does not support something like that to non IOS devices but I may be wrong.
Also as an emergency workaround it might work but leaving a phone near the RS3 exposed to the sun and rain does not seem like the best of ideas if you want your phone to last 
As far as the report goes that seems like a good idea, but it seems like it needs to be done in a specific order
What would the order be? set Region settings on AP to Americas, have RS3 connect to the WiFi and get corrections, then change AP region to South Korea, wait a few minutes, (RS3 will not connect or see any wifi) then send report?
Thanks again
Also on another note? how long does it take to get the approval of each post removed? is this a normal forever thing or just because my account is new?
While I understand the reasoning behind the measure, it takes 4-8 hours for my posts to be approved so any response effectively takes up 1 day on every direction, depending on how much back and forth we do this process will take several weeks haha
Hi @Xionicfire
To use the workaround in iOS you just need to turn on the BLE and connect the Reach via Bluetooth while connecting the phone in the Starlink Wi-Fi. In Android, you will need to tap on the profile icon in the bottom right corner really fast, about 10 times, to activate the Bluetooth toggle.
Do you use the RS3 as a base or rover? Does putting a SIM Card into the Reach work for you?
To finalize the workflow, I’d like to check this part: when the channel is set to 12 or 13, the Wi-Fi doesn’t even appear in the available networks in Emlid Flow. So, the Reach device won’t even be able to attempt a connection?
This process is mostly only for a new user and the first few replies. Because we try to review and filter out spam and AI answers.
1 Like
@Xionicfire I discussed this issue further, and we have indeed an issue with channels 12-14. I am afraid it won’t be an easy fix. Still, I want to investigate the issue with channels 1-11. Please try to reproduce the issue:
- Set Region settings on AP to Americas, and try RS3 to connect to the WiFi and get corrections
- Set the AP region to South Korea channel 1-11 and try to connect and get corrections.
- Download the Full System Report
