In case you are creating a thread about an issue it is necessary to provide following information to get help:
- Firmware image and ReachView version.
- System report.
- Detailed problem description. How does observed behavior differ from the expected one?
- Your step by step actions.
- Picture of the setup and connection scheme.
- If you are reporting an issue with solution, please provide RTKPLOT of observations from rover and base (with all the systems enabled and LLI flag for cycle slips). Instructions can be found here.
- Attach RINEX log files for rover and base. If you prefer to keep them confidential, you can email the files to firstname.lastname@example.org with a link to the thread. Please note, that in this case, other community members will not be able to help you.