No. I returned the RX to my distributor, E38, for a warranty replacement.
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Were you able to update to firmware 1.5 with the new one?
E38 did that for me before shipping the new unit to me.
Excellent. I’ll give them a call tomorrow. I purchased from E38 as well. Thanks.
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As it turns out, it was just the timing of plugging the unit into the USB port. If you do it too soon, it won’t find it. Thanks to the folks at E38, working together, we figured it out.
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What would be nice to know is if the returned device did in fact have a more severe hardware problem or just this simple solution @E38_Survey_Solutions ?
@jaredplnormand had something else going on with his RX that we haven’t determined the root cause of. We forwarded all of the device info/system report to Emlid for diagnosis and haven’t done much else with that specific receiver since the warranty replacement.
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I was well into panic mode with this as the Reach Firm Ware Flash Tool was searching for my RX for several hours. To cure it I unplugged and waited 30sec and plugged back in the RX while the Reach Firm Ware Flash Tool was searching for the RX which allowed the Firm Ware Flash Tool to connect and do an upload. Battery in RX was completely flat after Flash suspect it was caused by it being left unused for a month or so and battery running flat during this time.
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Hi James, Welcome to the community!
When reflashing, I suggest plugging the RX after the second step: the firmware flash tool shows “Looking for Reach RX.” I also recommend trying different USB cables or USB ports.
Is everything working fine now with the RX and the battery?
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A post was split to a new topic: Updating RX