I have got twi RS2 devices. One missed the firmware in the beginning. Thus it is working with 2.18.4.
The other one got the update and works with 2.20.4
I have done some testing at an known measurement point. Using one device as base the other as rover. During the work I wanted to check accuracy but using the newer firmware, the accuracy values are always 0.0 regardless any correction service. I used bluetooth for NMEA data export. NMEA data is also missing any information about accuracy.
I am quite sure, this is not the way it is supposed to be…
Any idea wether I could check any settings? Or is this a kind of bug of the firmware?
thanks for your reply. Is it possible to download and flash the older firmware (e.g. 2.18.4) on the device? And is there a way to skip firmware update on initialization?
Hi, that’s a pitty.
As long as this is not fixed we can not start delivery of the devices to our customers.
So we hope on your speed Thanks in advance!
is there any idea about the time schedule for the update?
At least in a way “most likely this week” or more like “it will take some weeks”?
We have several units in stock for reselling. If the update would take to long, we would have to return those units and find alternatives instead since our customers are waiting for their devices. We would appreciate an update much more
@jahn
Just out of pure curiosity, how is that a deal-breaker?
You would still get a more usable RMS if you where doing your points from the Surveyt-tab?
Well, at all some relevant information is missing in the devices output. Why would I buy a device not working fine?
I would never buy a device with a known unfixed issue. Thus I would never sell such es device.
Oh, that’s not the estimate I was hoping to read …
We have several units in stock for resale and our customers are waiting for delivery … However, we can not deliver unless this issue is resolved.
Our customers will not accept any devices that are still pending an update. And we do not want to ship any devices that are not fully operational. Unfortunately, we have already had bad experiences with other manufacturers, so we are very careful now.
I did some testing with the device using the old firmware (2.18.4) I got an advert for a new Firmware available, version 2.20.5
Last version number available on your website is 2.20.4, which is also the version number of the firmware mentioned above. Is there really a new release? And what are the changes about?
This works fine with our application! But I still get no information about accuracy in ReachView - accuracy values for latitude, longitude and height are still 0.00m? Did I miss a step in Reach View?