Hi,
I’m currently faced with a corrupt survey file which was downloaded from the original reachview app. I have transferred to the new ReachView 3 app and can’t access any of the original data which I had on the original app. I don’t have access to the original app any longer so can’t go back and redownload my survey from the RS2+ rover. Is there a way to access this survey from the new app or by plugging the rover into a computer?
Hi Cameron,
You still should be able to download the survey project from Reach Panel. To access Reach Panel, you need:
- Connect your phone, tablet, or laptop to the same Wi-Fi network as Reach (or to reach:XX:XX if Reach is in hotspot mode).
- Check Reach’s IP address in ReachView 3 app. If Reach is in the hotspot, it’ll be 192.168.42.1
- Enter this IP address in any browser.
Please keep us posted on the results!
1 Like
Hi,
This method worked and we were able to retrieve the file with no issue.
Thanks for your support with this matter.
2 Likes
Hi Cameron,
Glad to hear that! We’re always here if you need any other help.