Reach RX - connecting w/ QuickCapture + Survey123 (iOS)

Reach RX Getting started
1

I am having issues getting the Reach RX to appear as an option on ESRI’s QuickCapture and Survey123 apps on Apple devices. The RX is the MFi version with 1.7 firmware.

I followed the the integration process (docs / youtube) for Field Maps (v. 24.2.1) and everything seems to work apart from getting the following warning.
image
The Location Profile is set to the default and Field Maps is still showing an accuracy just over 1 cm.

When trying to add the RX to QuickCapture (v. 1.20.22)/Survey123 (v. 3.20.69) I,

  • go to Settings
  • selection Location Provider
  • click Add Location Provider > via Bluetooth
  • the app searches but then toggles off the Discover selection after about 25 seconds
  • I toggle the Discover button again, but it does not find the reach and stop again after the same amount of time

I have tried it on an iPhone SE (3rd), iPhone 12 Pro, and an iPad Pro (12.9 6th) all running iOS 17.7.1.

I tried looking checking to see if these apps were not an option, but was did not find anything that talked about the being the exception or any integration guides. The only thing I was able to find was this post that was left unresolved, but it was not specified if they were trying on iOS.

3

Hi @sc_dsn,

An incompatible location profile means that your location profile in Field Maps is incompatible with the coordinate system of the map you are using. Could you please double-check the datum and projection chosen in Field Maps?

We are aware of this and are in contact with ESRI regarding the integration issue with the Survey123 iOS app. If there’s any news on this, I’ll let you know. Thank you!

2 Likes
4

Hi @ruth.bongon , thank you very much for the update and advice. I added a custom location profile and am no longer getting the notification.

The device has been wonderful and looking forward to an update to use it with the rest of ESRI’s apps.

Thank you very much!

2 Likes
5

Hi @sc_dsn,

Thank you for the update. I am glad you were able to fix the Incompatible Location Profile issue.

The device has been wonderful and looking forward to an update to use it with the rest of ESRI’s apps.

Thank you for your feedback on our product! I am glad you find RX wonderful.

I’ll get back here once there is any news on the integration. Thanks!

1 Like
7

Hi Ruth, good to know that you are working with Esri on this. This issue is with Android too. But we can still use RX via lefebure NTRIP app on Android.