Reach rs2 loses bluetooth connection

Hello! I have an RS 2 RECEIVER and a getac ps 336 with Surv CE. More than several times, the bluetooth/internet connection between RS2 and getac is interrupted and i don t know what to do. Can someone please help me, thanks!

Hi Sam, what update rate you have in RTK Settings in ReachView?

Hello! I have 5Hz. I sent the full emlid report to support@emlid.com

Could you please try 1 Hz? Does the issue persist?

I will try at 1hz, and get you updated. Thanks!

With 1hz it s the same. It shows me bluetooth error: 0. OS returns 10057. Verify the bluetooth settings. Surv Ce runs on windows CE 6.05. I deleted the existing bluetooth connection and added it again and it connects ok.

Another problem i have now is that surv ce shows me an erorr -
no rtk corrections are obtained from the base. When i use ntrip leberfur it shows me that i obtain corrections.

Hi @SAM88,

May I ask you to share a simple system report from your Reach RS2?

Another problem i have now is that surv ce shows me an erorr - no rtk corrections are obtained from the base. When i use ntrip leberfur it shows me that i obtain corrections

I just want to clarify whether you configured Corrections input over NTRIP in the ReachView app?

I configured it but i have bluetooth problems. The bluetooth between the rs2 and getac dosen t work constantly. It fixes good, but I have to reconnect manually, because in SURV CE 6.05 it shows me after several minutes RTK fixed with no corrections. I will attach 2 reports from different periods.

from 25.02 : [details=“Simple system report”]

app version: 2.22.2-r0
'wifi_status, interface: wlan0':
- wifi_mode: ap
- access_point:
    band: bg
    channel: 1
    password: null
  ip: 192.168.42.1
  is_added: true
  is_connected: true
  mac_address: B0:F1:EC:02:07:E6
  security: wpa-psk
  ssid: reach:68:96
  uuid: 843fea05-632e-4abf-9269-60c2258991d2
base mode:
  base coordinates:
    accumulation: 2
    antenna offset:
      east: '0'
      north: '0'
      up: '0'
    coordinates:
    - 0
    - 0
    - 0
    format: llh
    mode: single-and-hold
  output:
    enabled: false
    format: rtcm3
    path: tcpsvr://:9000#rtcm3
    type: tcpsvr
  rtcm3 messages:
    '1006':
      enabled: true
      frequency: 0.10000000000000001
    '1074':
      enabled: true
      frequency: 1
    '1084':
      enabled: true
      frequency: 1
    '1094':
      enabled: false
      frequency: 1
    '1124':
      enabled: false
      frequency: 1
bluetooth:
  discoverable: true
  enabled: true
  pin: '***'
constraints:
  lora:
    frequency:
    - - 863000
      - 870000
correction input:
  input2:
    enabled: true
    format: rtcm3
    path: bluetooth
    send position to base: 'off'
    type: bluetooth
  input3:
    enabled: false
    format: RTCM3
    io_type: tcpsvr
    path: :9028
device: null
logging:
  base:
    format: RTCM3
    started: true
  correction:
    format: null
    started: null
  debug: false
  interval: 24
  overwrite: false
  raw:
    format: UBX
    started: true
  solution:
    format: LLH
    started: true
lora:
  air rate: 2.6000000000000001
  frequency: 868000
  mode: null
  output power: 20
position output:
  output1:
    enabled: true
    format: nmea
    path: bluetooth
    type: bluetooth
  output2:
    enabled: false
    format: llh
    path: :9001
    type: tcpsvr
rtk settings:
  elevation mask angle: 13
  glonass ar mode: 'off'
  gps ar mode: fix-and-hold
  max horizontal acceleration: 1
  max vertical acceleration: 1
  positioning mode: kinematic
  positioning systems:
    compass: true
    galileo: true
    glonass: true
    gps: true
    qzss: true
  snr mask: 36
  update rate: 5
sound: null

[/details]

from today 02.03 : [details=“Simple system report”]

app version: 2.22.2-r0
'wifi_status, interface: wlan0':
- wifi_mode: ap
- access_point:
    band: bg
    channel: 1
    password: null
  ip: 192.168.42.1
  is_added: true
  is_connected: true
  mac_address: B0:F1:EC:02:07:E6
  security: wpa-psk
  ssid: reach:68:96
  uuid: 843fea05-632e-4abf-9269-60c2258991d2
base mode:
  base coordinates:
    accumulation: 2
    antenna offset:
      east: '0'
      north: '0'
      up: '0'
    coordinates:
    - 0
    - 0
    - 0
    format: llh
    mode: single-and-hold
  output:
    enabled: false
    format: rtcm3
    path: tcpsvr://:9000#rtcm3
    type: tcpsvr
  rtcm3 messages:
    '1006':
      enabled: true
      frequency: 0.10000000000000001
    '1074':
      enabled: true
      frequency: 1
    '1084':
      enabled: true
      frequency: 1
    '1094':
      enabled: false
      frequency: 1
    '1124':
      enabled: false
      frequency: 1
bluetooth:
  discoverable: true
  enabled: true
  pin: '***'
constraints:
  lora:
    frequency:
    - - 863000
      - 870000
correction input:
  input2:
    enabled: true
    format: rtcm3
    path: bluetooth
    send position to base: 'off'
    type: bluetooth
  input3:
    enabled: false
    format: RTCM3
    io_type: tcpsvr
    path: :9028
device: null
logging:
  base:
    format: RTCM3
    started: true
  correction:
    format: null
    started: null
  debug: false
  interval: 15
  overwrite: false
  raw:
    format: UBX
    started: true
  solution:
    format: LLH
    started: true
lora:
  air rate: 2.6000000000000001
  frequency: 868000
  mode: null
  output power: 20
position output:
  output1:
    enabled: true
    format: nmea
    path: bluetooth
    type: bluetooth
  output2:
    enabled: false
    format: llh
    path: :9001
    type: tcpsvr
rtk settings:
  elevation mask angle: 13
  glonass ar mode: 'off'
  gps ar mode: fix-and-hold
  max horizontal acceleration: 1
  max vertical acceleration: 1
  positioning mode: kinematic
  positioning systems:
    compass: true
    galileo: true
    glonass: true
    gps: true
    qzss: true
  snr mask: 36
  update rate: 1
sound: null

[/details]

Sam,

I’ll try to reproduce the issue and get back to you with the results.

Hi Sam,

Based on your system report, you receive corrections via Bluetooth, and also you mentioned that you connect to the NTRIP caster. May I ask you to describe your setup in more detail?

The problem is the bluetooth connection. The controller, in survce stops receiveing data after several minutes… The setup details are in the report… Can someone who uses survce give me some solutions? Thanks in advance!

I sent more setup details. My ticket number is 27365.

Hi @SAM88,

I received your email, thank you! May I also ask you to share the Correction input tab screenshot?

Since you noticed that you get corrections via Bluetooth and I would like to reproduce the behavior with the same settings.

Hi @SAM88,

How is it going?

I tried to reproduce the issue, however, I’m not sure that I have the same settings. Please, could you elaborate on how you receive the corrections?