Not download the logs

Reach Module / M+ / M2 RTK / PPK configuration
1

Update my reach to the latest version 0.4.3, try to download the log, and only appears that “Your download will begin shortly”, but not download any file

log.jpg2560×1440 106 KB

2

Please try to press update button once again.

3

I have exactly the same problem (Reach Image 1.2, ReachView 0.4.3).

I’ve tried updating ReachView a couple of times and tried different browsers, but no file downloads.

4

Yes, i try update again., and work, and download the log. Other question in the chagelog documents,
it says nothing about the changes in version 0.4.3

5

Hi!

I’ve updated the changelog to reflect the latest changes, thanks for the report.

Regarding the logs issue: the current 0.4.3 version has advanced so much from 0.0.3, which is in the image, that the old update script got outdated too. At the moment, downloading logs needs a double update. I am currently working on a fix for this, I will update the thread when it’s ready.

6

Hi,

I have had this problem since last week and reported it here:

I have updated to 0.4.3 repeatedly at least a half-dozen times and files still do not download.

Is there anything else I can try?

Thanks,

7

Ok, this seems weird. What is the device/browser combination you are using?

8

Windows 10/either Chrome or edge

9

Hi!

I’ve just rolled out v0.4.4 update, which will probably fix your problem with the logs. Please post your results below.

10

Hi Egor,

I just updated to 0.4.5 and it worked as it should.

Thank you for this,

1 Like
11

Good to know it helped!