No serial ports over USB - Reach

With my Reach RS (non-plus, Edison cpu) BASE, I get this with USB cable plugged into receiver micro-usb and standard USB pc port:

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When I plug in addition, my other Reach RS (non-plus, Edison cpu) ROVER, I get this (note additional COM5 and COM 6 now):

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Awhile back though when I was dealing with this simple USB cable connection from receivers to Windows 10 PC, I had a real hell of a time with drivers etc. You may have to go through that also.
(Reach RS is not detected intermittently in Device Manager (Windows 10))
(REACH RS: Firmware reflashing | Reach RS2/RS2+)