Missing UBX file on RS2 Rover

[jherbranson]

After running an RS2 as a rover for about 4 hours, the log was manually stopped. We were intending to process in PPK. When we tried to download the UBX file later on, the UBX file was missing. Is it possible that if the RS2 is shut down during the compression phase of the UBX file then it is then lost? Is there someway to recover this file possibly so we don’t have to go back out in to the field?

[michaelL (Michael Lambert)]

I had some similar issues recently. What Reach firmware are you running? I went back from 29.1 to 28.4 and it is working now.

Issue with logs recording on 29 Beta 1

I’ve got an RS2 and an M2 both on FW 29 beta 1 and both are losing logs. Once on the RS2 and twice on the M2. I have them set to Rinex 3.03 w/ auto-start and verified that both logs were running before the flight. I made the mistake of not downloading and sending them before I left and when I turned them back on at my house no logs were there but it had started a new session.

[polina.buriak]

Hi Juel,

I’d back up Michael with it. Can you please specify the firmware version you’re working with? Important to understand before we dive in further with the troubleshooting.

Also, please, generate the Full System Report on your device. We’ll check if the log was recorded at all. Please share it with me via the PM so that we don’t spill some sensitive info from your receiver.