Hi @Kalai_Selvan,
Thanks for your patience!
As I can see, you’re already in touch with Kseniia over the same issue in this community forum thread. Let’s keep all the discussions regarding one topic in one thread as not to cause confusion.
Regarding the disconnections from the app, we’ve significantly improved this connection in the 26.1 Reach Firmware. So it’d be great if you could update to the latest firmware version 26.2 to check if the issue remains for you.
Please share your results with us in the corresponding thread.