App version 10.4
I just finished a survey and when I got home and opened the app, there are NO projects listed in “Survey” section. I had several projects in there and now they are all gone. This has happened to me twice now. I did not turn off my phone and I did not log out of the app. I tried going into my account through the app and it gives me a message to “Confirm login to resume data sync”.
But it does not let me log in to sync any data. I can log into my account on my desktop and see a few projects, but most are not there either. When I try to confirm my login it just continues to bring me to the same screen. If I press the “LOG OUT” button it tells me all the data will be lost and I should export projects to a CSV. That’s what I’d love to be able to do, but there are no projects listed there! Its a crap system with no backup. I cannot find anywhere on my phone where the data may have been saved. Anyone run into this issue? I can’t imaging I’m the only one since it has happened to me twice now.
Detailed issue description. How does observed behavior differ from the expected one?