Static File (2hrs) only contains the *.LLh file

[robbtrujillo (Rob Trujillo)]

I just collect 2 hours static with a Emlid RS2+ and after downloading file and unzipping it only contains the LLH file. Do I need to factory reset the RS2+?

[kornel.nemeti]

Hi Rob,

Did your Reach RS2+ have a clear sky view during the recording? If so, please generate a full system report and send it to us. To keep it private, you can email it to support@emlid.com

[bluelotus88 (Rajiv Narine)]

I’ve just tried to download my logs as well for a job I did yesterday and am having the same issue. I had the equipment set up for over 8 hours and can only see a .LLH file and no Rinex file. I will also submit a full system report to the team. Your assistance will be much appreciated

[warnersmith323 (Warner Smith)]

No, a missing .POS file and the presence of only an .LLH file likely doesn’t necessitate a factory reset of your Emlid RS2+

[kornel.nemeti]

Hi all,

Just an update: I’m in touch with Rob and Rajiv via email regarding this topic.

[warnersmith323 (Warner Smith)]

You’ve successfully collected data for over 8 hours but are only able to download a .LLH file, with no RINEX file generated.

Potential Causes:

1. Data Logging Issues:

• Incorrect logging settings: Ensure RINEX logging is enabled in your equipment settings.
• Storage limitations: Check if the device’s storage is full or nearing capacity.
• Data corruption: There might be a data corruption issue during the logging process.

2. Software or Firmware Issues:

• Software bugs: Check for any known issues or updates for your equipment’s software.
• Firmware problems: Ensure your equipment’s firmware is up-to-date.

3. Environmental Factors:

• Signal obstructions: Strong interference or signal blockage can affect data collection.

Next Steps:

1. Review Equipment Settings:

• Double-check the logging settings to verify RINEX file generation is enabled.
• Check the storage capacity to ensure there’s enough space for the RINEX file.

2. Software and Firmware Updates:

• Update your equipment’s software and firmware to the latest versions.

3. Data Recovery:

• If possible, try recovering any corrupted data or logs.
• Consider using data recovery software if available.

4. Environmental Assessment:

• Evaluate the environment for potential signal obstructions.

5. Contact Support:

• Reach out to the equipment manufacturer’s support for further assistance.