I just collect 2 hours static with a Emlid RS2+ and after downloading file and unzipping it only contains the LLH file. Do I need to factory reset the RS2+?
Hi Rob,
Did your Reach RS2+ have a clear sky view during the recording? If so, please generate a full system report and send it to us. To keep it private, you can email it to support@emlid.com
I’ve just tried to download my logs as well for a job I did yesterday and am having the same issue. I had the equipment set up for over 8 hours and can only see a .LLH file and no Rinex file. I will also submit a full system report to the team. Your assistance will be much appreciated
No, a missing .POS file and the presence of only an .LLH file likely doesn’t necessitate a factory reset of your Emlid RS2+
Hi all,
Just an update: I’m in touch with Rob and Rajiv via email regarding this topic.
You’ve successfully collected data for over 8 hours but are only able to download a .LLH file, with no RINEX file generated.
Potential Causes:
- Data Logging Issues:
- Incorrect logging settings: Ensure RINEX logging is enabled in your equipment settings.
- Storage limitations: Check if the device’s storage is full or nearing capacity.
- Data corruption: There might be a data corruption issue during the logging process.
- Software or Firmware Issues:
- Software bugs: Check for any known issues or updates for your equipment’s software.
- Firmware problems: Ensure your equipment’s firmware is up-to-date.
- Environmental Factors:
- Signal obstructions: Strong interference or signal blockage can affect data collection.
Next Steps:
- Review Equipment Settings:
- Double-check the logging settings to verify RINEX file generation is enabled.
- Check the storage capacity to ensure there’s enough space for the RINEX file.
- Software and Firmware Updates:
- Update your equipment’s software and firmware to the latest versions.
- Data Recovery:
- If possible, try recovering any corrupted data or logs.
- Consider using data recovery software if available.
- Environmental Assessment:
- Evaluate the environment for potential signal obstructions.
- Contact Support:
- Reach out to the equipment manufacturer’s support for further assistance.
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