Static File (2hrs) only contains the *.LLh file

Reach RS2 / RS2+ RTK / PPK configuration
1

I just collect 2 hours static with a Emlid RS2+ and after downloading file and unzipping it only contains the LLH file. Do I need to factory reset the RS2+?

3

Hi Rob,

Did your Reach RS2+ have a clear sky view during the recording? If so, please generate a full system report and send it to us. To keep it private, you can email it to support@emlid.com

4

I’ve just tried to download my logs as well for a job I did yesterday and am having the same issue. I had the equipment set up for over 8 hours and can only see a .LLH file and no Rinex file. I will also submit a full system report to the team. Your assistance will be much appreciated

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5

No, a missing .POS file and the presence of only an .LLH file likely doesn’t necessitate a factory reset of your Emlid RS2+

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6

Hi all,

Just an update: I’m in touch with Rob and Rajiv via email regarding this topic.

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8

You’ve successfully collected data for over 8 hours but are only able to download a .LLH file, with no RINEX file generated.

Potential Causes:

  1. Data Logging Issues:
  • Incorrect logging settings: Ensure RINEX logging is enabled in your equipment settings.
  • Storage limitations: Check if the device’s storage is full or nearing capacity.
  • Data corruption: There might be a data corruption issue during the logging process.
  1. Software or Firmware Issues:
  • Software bugs: Check for any known issues or updates for your equipment’s software.
  • Firmware problems: Ensure your equipment’s firmware is up-to-date.
  1. Environmental Factors:
  • Signal obstructions: Strong interference or signal blockage can affect data collection.

Next Steps:

  1. Review Equipment Settings:
  • Double-check the logging settings to verify RINEX file generation is enabled.
  • Check the storage capacity to ensure there’s enough space for the RINEX file.
  1. Software and Firmware Updates:
  • Update your equipment’s software and firmware to the latest versions.
  1. Data Recovery:
  1. Environmental Assessment:
  • Evaluate the environment for potential signal obstructions.
  1. Contact Support:
  • Reach out to the equipment manufacturer’s support for further assistance.
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