My Reach RS3s are having trouble connecting via Wifi to my tablet or IPhone. The problem seems to occur more so with the Base than the Rover but is a problem with both receivers. The tablet and phone detect just about every other wifi transmission in the neighborhood but not the RS3s even when right next to each other. When powered up, the wifi LED on the RS3 will initially flash blue and then go solid blue and simply stay that way with no transmission showing up on the tablet or IPhone to select. I’ve waited for a hour without the RS3 showing up. The only success I’ve had is powering off the RS3 and then back on or sometimes turning off the wifi on the tablet or phone or sometimes powering off the tablet or phone. I’ve tried so many different configurations I’ve lost count and haven’t been able to identify which sequence of RS3/tablet/phone power up might actually be the key. I’ve found the bluetooth connection seems to work so have defaulted to that but not sure if there are pitfalls in using bluetooth. Suggestions would be appreciated. Thanks
Maybe try rebooting router?
If the network icon is solid blue. that indicates that the receiver is connected to some other network and will not activate it’s own network. There is nothing for your device to find. Somewhere along the line, you have set up a network within the receivers and whenever it boots up and that network is available, it will connect to it and will not turn on it’s own network.
If you cannot remember what network it is connecting to, and it’s not on the same network as your device, then you will need to move the receiver away from any saved network and re-boot before you will be able to connect to the receiver’s network. In this state, the receiver’s network icon will be solid white.
Hi @SteveB,
Let’s figure out your issue together!
First, I agree with @dpitman. When you turn on your unit, it scans and automatically connects to a Wi-Fi network that has already been saved. This is why it indicates a solid blue LED network.
In your case, you can connect to the Reach one of the following way:
- You can connect to Reach via Bluetooth and check which network it connects.
- Also, as @dpitman suggested, you can move away from all known Wi-Fi networks and reboot your device After that, you should see Reach’s hotspot.
Thanks for the reply. When you state “When you turn on your unit, it scans and automatically connects to a Wi-Fi network that has already been saved”, what do you mean that the network has been saved? Saved where? Is there a way to unsave it so that the RS3 doesn’t automatically connect to it? What still doesn’t make sense to me is why the RS3s don’t show up in the list of available wifi networks on the tablet or IPhone when both devices are right next to the RS3s and every other network that does show up on the list of available networks is inside a building and at least a hundred feet from the equipment. Most of those wifi networks that show up on the network lists are inside neighboring homes next to the area where I’m trying to work such that it’s not possible to move away from them (a couple of the networks listed are networks transmitting from my house but have never connected to the RS3s). I would think that the wifi signal strength from the RS3s would dominate (being just inches from the tablet and IPhone) such that the tablet and IPhone would pick right up on the RS3s first and show them on the lists of available networks. Thanks.
Very simple. The RS3 is not broadcasting a network.
The blue icon means that it is connected to some other device’s network. When it is connected to a network, it will NOT broadcast it’s own network.
You, or someone else, has used that RS3 before, and set up a network connection. Try this. Take your RS3 to a park, or coffee shop, or whatever that is away from your home or office, and then turn it on. When the network icon is solid white, then open your phone and you should see the Reach network.
Got it. That makes sense. Thanks!
I have a metal cabinet in my office that I can start up my RS2+'s in when a user has inadvertently tried to connect one to our campus WiFi, which never actually succeeds but the unit thinks it has. When this happens, the unit will always try to connect to the “bad” network. But in the cabinet, once it scans and can’t find a network, it goes into hotspot mode and I can open the cabinet to connect to it and wipe out the bad saved network entry. A paint can, metal trashcan, or anything that will shield the unit from radio waves will also work. Saves me from having to travel to a WiFi-dark spot.
Great suggestion. Thanks!
Since IP67 rated, submerge it in the tub or toilet 
Just want to check in. Were you able to connect to the RS3’s Wi-Fi?