Hi,
I got an RS2 that is not getting any satellites. The last thing perform to attempt to fix it, was to re-flash the latest firmware. Also, tried moving to different parts of the city. Pretty much all settings are default. So far, I can connect to it, adjust settings, access logs, and turn on wifi and Bluetooth with no problem. it just stays in “no solution”.
Was wondering if any has any suggestions to fix this issue other than getting a replacement.
Thanks in advance.
hello. I understand that you have set up an NTRIP connection. RS2 has no solution or can’t see satellites?
Hi,
The unit is not getting any satellites with or without ntrip. My base settings are in average single and is not gathering information at all.
Reset my setting and nothing. The unit is almost new, no physical damage or missed of the unit.
Let me know what can I do to get it back working.
Edit:
Here’s the simple report of the unit:
app version: 30.0.beta.3-dev-r1
current_network:
ip:
security: wpa-psk
ssid:
enabled: true
mode: client
base_mode:
base_coordinates:
accumulation: 120
antenna_offset: 0.134
coordinates:
height: 0
latitude: 0
longitude: 0
mode: single-and-hold
output:
io_type: 'off'
settings:
lora:
air_rate: 9.11
frequency: 868000
output_power: 20
ntripcaster:
mount_point:
password: '***'
port:
username:
ntripsvr:
address: ''
mount_point: ''
password: '***'
port: -1
serial:
baud_rate: 38400
device: ttyEXTS0
tcpcli:
address: localhost
port: 9001
tcpsvr:
port: 9000
rtcm3_messages:
message_1004:
enabled: false
frequency: 1
message_1006:
enabled: true
frequency: 0.1
message_1008:
enabled: false
frequency: 0.1
message_1012:
enabled: false
frequency: 1
message_1033:
enabled: false
frequency: 0.1
message_1074:
enabled: true
frequency: 0.5
message_1084:
enabled: true
frequency: 0.5
message_1094:
enabled: true
frequency: 0.5
message_1124:
enabled: true
frequency: 0.5
message_1230:
enabled: true
frequency: 0.1
bluetooth:
enabled: true
pairing:
discoverable: true
no_input_no_output: true
pin: '***'
correction_input:
base_corrections:
io_type: 'off'
settings:
bluetooth:
send_position_to_base: false
lora:
air_rate: 9.11
frequency: 868000
output_power: 20
send_position_to_base: false
ntripcli:
address:
mount_point:
password: '***'
port:
send_position_to_base: true
username:
serial:
baud_rate: 38400
device: ttyEXTS0
send_position_to_base: false
tcpcli:
address: localhost
port: 10001
send_position_to_base: true
tcpsvr:
port: 10000
send_position_to_base: true
device:
power_on_bottom_connector: false
privacy_policy_accepted: true
role: null
rv3_banner_shown: false
usage_analysis_accepted: true
logging:
logs:
autostart: false
base:
enabled: false
format: RTCM3
raw:
enabled: true
format: RINEX
rinex_options:
logging_interval: 0
marker_name: null
pole_height: null
preset: default
satellite_systems:
beidou: true
galileo: true
glonass: true
gps: true
qzss: true
sbas: true
time_adjustments_enabled: true
version: '3.03'
solution:
enabled: false
format: LLH
started: false
settings:
interval: 24
overwrite: true
simultaneous_logging: true
network:
tcp_over_modem: true
position_output:
output1:
io_type: bluetooth
nmea_settings:
bluetooth:
ebp:
enabled: true
update_rate: 1
gga:
enabled: true
update_rate: 1
gsa:
enabled: true
update_rate: 1
gst:
enabled: true
update_rate: 1
gsv:
enabled: true
update_rate: 1
main_talker_id: gn
rmc:
enabled: true
update_rate: 1
vtg:
enabled: true
update_rate: 1
zda:
enabled: true
update_rate: 1
serial:
ebp:
enabled: true
update_rate: 1
gga:
enabled: true
update_rate: 1
gsa:
enabled: true
update_rate: 1
gst:
enabled: true
update_rate: 1
gsv:
enabled: true
update_rate: 1
main_talker_id: gn
rmc:
enabled: true
update_rate: 1
vtg:
enabled: true
update_rate: 1
zda:
enabled: true
update_rate: 1
tcpcli:
ebp:
enabled: true
update_rate: 1
gga:
enabled: true
update_rate: 1
gsa:
enabled: true
update_rate: 1
gst:
enabled: true
update_rate: 1
gsv:
enabled: true
update_rate: 1
main_talker_id: gn
rmc:
enabled: true
update_rate: 1
vtg:
enabled: true
update_rate: 1
zda:
enabled: true
update_rate: 1
tcpsvr:
ebp:
enabled: true
update_rate: 1
gga:
enabled: true
update_rate: 1
gsa:
enabled: true
update_rate: 1
gst:
enabled: true
update_rate: 1
gsv:
enabled: true
update_rate: 1
main_talker_id: gn
rmc:
enabled: true
update_rate: 1
vtg:
enabled: true
update_rate: 1
zda:
enabled: true
update_rate: 1
settings:
bluetooth:
format: NMEA
serial:
baud_rate: 38400
device: ttyEXTS0
format: ERB
tcpcli:
address: localhost
format: ERB
port: 9000
tcpsvr:
format: LLH
port: 9001
output2:
io_type: 'off'
nmea_settings:
bluetooth:
ebp:
enabled: true
update_rate: 1
gga:
enabled: true
update_rate: 1
gsa:
enabled: true
update_rate: 1
gst:
enabled: true
update_rate: 1
gsv:
enabled: true
update_rate: 1
main_talker_id: gn
rmc:
enabled: true
update_rate: 1
vtg:
enabled: true
update_rate: 1
zda:
enabled: true
update_rate: 1
serial:
ebp:
enabled: true
update_rate: 1
gga:
enabled: true
update_rate: 1
gsa:
enabled: true
update_rate: 1
gst:
enabled: true
update_rate: 1
gsv:
enabled: true
update_rate: 1
main_talker_id: gn
rmc:
enabled: true
update_rate: 1
vtg:
enabled: true
update_rate: 1
zda:
enabled: true
update_rate: 1
tcpcli:
ebp:
enabled: true
update_rate: 1
gga:
enabled: true
update_rate: 1
gsa:
enabled: true
update_rate: 1
gst:
enabled: true
update_rate: 1
gsv:
enabled: true
update_rate: 1
main_talker_id: gn
rmc:
enabled: true
update_rate: 1
vtg:
enabled: true
update_rate: 1
zda:
enabled: true
update_rate: 1
tcpsvr:
ebp:
enabled: true
update_rate: 1
gga:
enabled: true
update_rate: 1
gsa:
enabled: true
update_rate: 1
gst:
enabled: true
update_rate: 1
gsv:
enabled: true
update_rate: 1
main_talker_id: gn
rmc:
enabled: true
update_rate: 1
vtg:
enabled: true
update_rate: 1
zda:
enabled: true
update_rate: 1
settings:
bluetooth:
format: NMEA
serial:
baud_rate: 38400
device: ttyEXTS0
format: ERB
tcpcli:
address: localhost
format: ERB
port: 9000
tcpsvr:
format: LLH
port: 9001
positioning_settings:
elevation_mask_angle: 15
glonass_ar_mode: false
gnss_settings:
positioning_systems:
beidou: true
galileo: true
glonass: true
gps: true
qzss: true
update_rate: 1
gps_ar_mode: fix-and-hold
max_horizontal_acceleration: 1
max_vertical_acceleration: 1
positioning_mode: kinematic
snr_mask: 35
sound:
mute: false
volume: 100
Hi @avelez,
Do I understand correctly that the receiver was working like this from the very beginning?
Can you please generate a Full System report on your device and send it to support@emlid.com? I’ll check what could cause this issue.
Hi Liudmila,
I reach out to E38 Solutions and seems like they have run into situations like this. Straightforward hardware malfunction. They are going to send me a replacement cover by warranty.
Do you still want the full report before I send the unit out?
Ah, I see! It’d be great if you shared the report with me anyway. I’d like to investigate it as well to understand the root of the issue here.
Sent.
Abdiel,
Thanks! I’ve received it.
I wanted to leave a note here that we’ll continue troubleshooting this issue with the dealer.
If you face similar behavior, please reach out to us via support@emlid.com.