How often do the Emlid units fail completely due to hardware issues?
My RS2 is failing an internal Test 2. Upon contacting customer support they advised to flash the unit. The flashing failed multiple times with multiple computers and cables. Customer service says it’s a hardware issue and there’s no fix and that I should buy another unit since the warranty is expired.
The RS2 unit was bought in November of 2021 (18 months ago). We use the unit lightly, about one day per month and it’s never been abused or dropped or flooded.
I’m having a hard time with spending another $2500+ for unit that only lasts for 18 months and is not covered under warranty. How many other people have had such quick failures of units? Is it bad design or workmanship? Are there other good RTK alternatives to buy instead that will give me longer life?
Thanks for your insights.