RS2 doesn´t always connect to wifi

Hi, I am using an RS2 with FW v2.24.0 and have an issue, where the RS2 doesn´t always connect to the preconfigured wifi networks.

In the field I use the hotspot of my android phone and have to restart the unit if it doesn´t connect automatically. Unfortunately if I connect directly to the RS2s wifi, the ReachView app doesn´t recognise the device.

In the office while downloading data from the unit I have set it up to connect to the office wifi to access it form my windows PC. Also here sometimes it doesn´t connect and I have to restart the device.

This happens approx. 1 times out of 5, or so. My M2 unit stragely doesn´t have this problem with the same FW and connects every time.

Anyone else experiencing this issue?

Hi David,

Thanks for your patience!

Please, share the Full System Report with me in PM. It contains a lot of important logs for the network connection. It also contains sensitive information like your Wi-Fi password and NTRIP credentials.

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David,

I’ve received your Full System Report, thank you! I’ll check it and get back with the news.

Maybe it might help, but I’ve noticed that when I use my particular phone (as opposed to other tablets), ReachView has trouble connecting with the receiver unless I deactivate BlueTooth on the phone.

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