I have a weird experience with RS2 battery status.
- It takes very long to charge, more than 5 hours
- The battery status in the app is Undefined, as shown in the picture below
I have used the same charger as for the other RS2 (we have 2 of them) and the second one charges just fine and much faster.
Did you guys encounter something similar before?
You’re most likely working on the 26.3 firmware version. We had this “Undefined” issue there. You can just update your device, and it will go away.
5 hours is the normal charging time for Reach RS2. We usually recommend even more: around 9 hours. Your other unit may indeed charge faster, and it’s ok as well. But in general, we suggest charging the devices overnight.
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