RS2 33 beta 2 FW static log missing

So I did a 6 hour and 15 minute observation today and when I tapped stop logging in the latest version of Emlid Flow for iOS, nothing seemed to happen. I checked the logs and it wasn’t in there. I also killed the app and restarted to no avail. Lastly, I restarted the receiver and still don’t see my 6 hour and 15 minute observation. I hope this can be recovered. also, I updated the firmware just before doing this, and the receiver restarted before I attempted this static session. Any troubleshooting tips or help here would be appreciated!

Hi Zaz.

It sounds like you may have been bitten by the bug discussed HERE.

If so, I don’t think there will be a way to recover that observation.

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From bitter experience, your logs are gone. If you need the observations then you’re going to have to re-run the observations.

From what Emlid Tech have said, the issue only occurs with the first log after the unit starts. If you stop the first log, then restart the logging, subsequent log files are saved without an issue.

Hope that helps.

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Hi @Zaz5400,

I agree with everyone that the logs are unlikely to be recovered. But can you send the Full System Report and the time when logs were recorded to support@emlid.com? We will look into it.

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