RS+ cannot connect with reachview3 after update

Reach RS / RS+ Getting started
1

my rs+ cannot connect with reachview3 android after update . wifi is connect good by rs+ (blink solid red and green) (blink slowly blue) and my android but cannot connect after connect if i choose setting in rechview3 it lost conection. how to solve this. thanks

3

Hi @jackdirent,

Welcome to our forum!

Just to make sure I understood you correctly, does the green LED of RS+ blink too?

Does the receiver appear in the list of available devices of ReachView 3, or it’s not there?

4

green light not blink, its solid green

yes its appear sometimes and after conected a few second maybe 20s its disconected or after i choose setting in reachview3

thanks for your attention liudmila

5

Hi @jackdirent,

Did the issue appear after the firmware update or the update of the ReachView 3 version?

Can you check the connection with Reach using some other mobile device? It can point out whether the issue is on Reach or the mobile device side.

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