Retrieving logs after firmware update as gone

I’ve just done a flash update because Rs2+ wasn’t working. Couldn’t connect via WiFi or Bluetooth.

Update worked but now all of my logs are gone and I need them. How do i get my logs back?

Hi Ian,

I see you’ve contacted us on Facebook as well. Let’s continue our conversation there.

In case someone encounters this thread: as reflashing erases all data from the receiver and brings Reach to its initial state, we don’t usually recommend it unless it’s a troubleshooting step. If you’re having any issues with your Reach, please reach out to us at support@emlid.com, and we will look into your issue.