Reachview app will not work

[malcolmdavidge]

The reachview no longer works on my Android device (Oneplus 5T - android vers 9, oxygenOS version 9.0.3.

i have uninstalled it and re-installed it several times but it never fully loads after selecting the Reach IP address etc

[timd1971]

It’s always been like that with Android, either connects to a unit or doesn’t.

Use a browser and the ip address of a unit.

[malcolmdavidge]

thanks, but it has been fairly reliable up until recently. Luckily i had a spare phone (also android) which connected straight away so i was able to start logging.

its not practical to use the browser in the field as my laptop is the ground control for the drone and uses the WIFI link. I need to be able to connect via the app.

Cheers

[tatiana.andreeva]

Hi @malcolmdavidge,

There’s an issue in some versions of Android OS. It can occur on some Android devices and disappear on other models.

Android issue

Just a small update on this question. This issue is related to an Android OS and it’ll be fixed in one of the future version of ReachView app. Thanks.

@malcolmdavidge

thanks, but it has been fairly reliable up until recently.

It’s more likely this Android device has been updated.

[malcolmdavidge]

ok thank you - i will try it again tomorrow and update you