Hi everyone,
Indeed, we have improved the Wi-Fi scanner in our ReachView 3 app on the latest 7.6 version. In the majority of cases, it should help you. Still, as each Android versions is specific to the manufacturer, it’s difficult to comply with all of them.
We’re testing each new version of the app on our devices at the office, including the Samsung phones. We can’t fully reproduce this on our devices. So we assume it to be more connected to the specific builds and updates on the systems. It doesn’t mean we’re not going to look into it, though. But it does mean that we will need more time to help you.
Regarding the BLE issues, the BLE functionality is still in Beta testing. So, Brian, we need to check out the connection steps before jumping to the conclusions. Let’s go one by one:
- Please double-check that the app on Android 12 has location permissions and the network permission.
- Please double-check that the Bluetooth connection is enabled on both your phone and device.
I’d also recommend updating your devices on the latest Reach Firmware 29 stable. This could help make the Bluetooth connection more stable.
Meanwhile, we’ll try to reproduce the issue to come back to you.
Edit: fixed typos.