Recently purchased two new RS2 for evaluation purposes and already running into issues (not a good sign)
Handheld device: OnePlus3T, Android 9 running OxygenOS 9.0.4 June 1, 2019 security patch
- Can’t connect to Reachview via Android app when on Reach’s WiFi network with handheld mobile data on. Constantly get:
As soon as put my device in airplane mode and try again it connects (yay!)
- Start up mobile hotspot on my device, Reach connects to it (solid blue Wifi) and I can see the device on my hotspot manager:
But when I try to connect via Android app I can see the reach on the network but can’t connect:
I try typing the IP into Chrome on my handset and still won’t connect:
However connecting my PC to my hotspot and typing in the Reach IP works. So why can’t the handset connect when using hotspot??