I can’t open the menu to import
@agrimensortotter1 make an update to v2.20.7 can solve the issue.
I think the image is damaged I suggest you to download a file again and if possible use another computer.
Thank you very much
@tatiana.andreeva With version 2.20.7 it does not work on Samsung and on iPhone 7 it works
What version Android does the Samsung have? ReachView app may not work with older Android versions? Does it work it using Chrome browser?
Hi Tim ! J7
You may need to go into SETTINGS > ABOUT PHONE > SOFTWARE INFORMATION > ANDROID VERSION
i.e. Android 8?
I do not know what the minimum Android version ReachView app supports?
The version is 6.01, it doesn’t work just that function.
In RS + it works well.
Supports from version 5
To update Reach, you should connect it to the network with available Internet access. After that, ReachView will automatically find a new available version and show you a notification.
Muchas Gracias , lo actualice a la v2.20.7 y se soluciono el problema, yo uso un Ipad mini4
Muchas Gracias !!!
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