Reach View no import

Hello!!
I can’t open the menu to import
V 2.20.4

@agrimensortotter1 make an update to v2.20.7 can solve the issue.

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ok, Thank you very much, I also have a problem with this jaja

I think the image is damaged I suggest you to download a file again and if possible use another computer.

Thank you very much
Best Regards
Federico

@tatiana.andreeva With version 2.20.7 it does not work on Samsung and on iPhone 7 it works

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What version Android does the Samsung have? ReachView app may not work with older Android versions? Does it work it using Chrome browser?

Hi Tim ! J7

You may need to go into SETTINGS > ABOUT PHONE > SOFTWARE INFORMATION > ANDROID VERSION

i.e. Android 8?

I do not know what the minimum Android version ReachView app supports?

The version is 6.01, it doesn’t work just that function.
In RS + it works well.
Supports from version 5

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Hi Federico,

To update Reach, you should connect it to the network with available Internet access. After that, ReachView will automatically find a new available version and show you a notification.

This part of our docs shows how to update Reach.

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Muchas Gracias , lo actualice a la v2.20.7 y se soluciono el problema, yo uso un Ipad mini4
Muchas Gracias !!!

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