As you suggested I went back through the setup guide to make sure I didn’t miss anything. I uninstalled and reinstalled Reach View 2 times to make sure I had my settings correct for the hot spot, reloaded my settings for corrections and restarted the RS2 multiple times.
I also did as you asked with the following:
- Battery optimization is disabled.
- RS2 network connection is solid blue.
- Yes I am able to access the RS2 IP address (exception which I will explain below)
Below is a description of what I have encountered, and still encounter (same problem) in a little more detail. Don’t pay attention to the screen shot time, yes they do not appear in order, but it took me a few attempts to get the clips to demonstrate. With everything reset:
Step 1 - Hot spot on, turn on RS 2, hot spot shows RS2 as connected, the light on the RS2 is solid blue. This aspect has worked very well.
Step 2 - Open Reach View 3 app, and I am able to see and connect to the RS2 rover. This connection will not stay connected for long.
Step 3 - If I quickly open a file to start survey, the app will show my location and the nearest base for correction, but i will loose connection with the Rover in less than 30 seconds, the rover icon being blue will turn to gray, with the message “no receiver connected”.
Step4 - Trouble shooting, if I go back to connect, it comes up with a “can’t connect to Reach”. If I type in the IP address at this point it will not connect as “unreachable” by the device I am using. However when I check the phone hot spot it still shows the RS2 as connected to the WIFI, and the phone still has internet connected (and verified).
At this point in the process, I can not connect to the RS2 in the Reach View App (which requires a re-boot of the RS2, which I am familiar with). What is also interesting is that I can not access under (Profile) on the app, my settings for correction input, almost like it isn’t connected to the internet of the phone that I am using, through the app, even though I do have internet.
If I use the same phone hotspot for the RS2, but use another device, connect to that phone hotspot then connect to the RS2 with that secondary device, Reach View 3 or the device does not drop the connection. If I use the phone as a hot spot and with another devise, type in the IP address, it seems to connect no problem (and stay connected).
I have set up (3) different RS2 devices, on at least 5 different mobile devices that I have used periodically and had no issues (other than the normal learning curve). I do not believe it is an issue with the RS2. It seems like it is an issue for Reach View 3 on this device. I have allowed all permissions that I know of, for Reach View 3 on my android.
Thank you in advance for any assistance you can provide.