Reach RS2 firmware 29.2 - Test 2 FAIL

Reach RS2 / RS2+ RTK / PPK configuration
1

Good day all.
I was using my pair of Reach RS2 receivers on Monday, Sept 12, 2022 both were running firmware 29.1.
I acquired the coordinates for the Base using NTRIP caster (Bluetooth)- everything running fine so far- then tried to set up the Rover to receive corrections via LoRa. I was not able to set up the receiver with RV3 . Instead I got a message showing Test 2 failed. I was able to complete the set up with Reachview 2. (good thing I never deleted it) I was able to complete the survey.
Today I was able to update firmware on both receivers (to 29.2) but still getting a test 2 error on the same receiver.
What is Test 2?
How can I overcome this?
Any suggestions?

See screengrabs from PC browser

rs2 firmware
rs2 firmware356×557 11.9 KB

rs2 test fail
rs2 test fail445×729 16.2 KB

2

Screenshot_20220913-181430
Screenshot_20220913-181430800×1280 34 KB

Screenshot_20220913-181443
Screenshot_20220913-181443800×1280 36.4 KB

4

Hi Adrian,

Please press Generate full report button and send us the Full system report via support@emlid.com. It’s better to proceed investigation there since a sensitive data may be required for that.

6

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