I have a Reach RS2 and it can’t connect to a data SIM card (only with internet service). And when he can establish the connection, it says that he don’t have internet.
When I use a regular phone SIM card, it works perfectly. Even from other operators.
The APN is well set for these SIM cards.
It’s possible that Reach RS2 don’t accept data SIM cards?
Any opinion about this?
Thanks,
I have had SIM cards that weirdly do not register on the network in one device but will in another on their first use. Then when you swap them back there is no issue.
Also new SIM cards do not always work I have had to bring a few back to the telecom to get re entered or replaced.
Triple check your APN’s, I know Telus here in Canada uses 4 separate ones for different purposes.
2 for static ip’s, one for data devices, and one for smartphones.
What network generations does your provider support? If it doesn’t broadcast 3G, it will never work, which is a shame really. Phone hotspot will always work though.
Just take a look at this video to see if you might have missed something.
@polina.buriak, it might be a future consideration to display the sim card number in reach view so that we know positively that the reach has successfully read the card.