Reach RS+ Won't Turn Off


I have a RS+ unit that was fully charged and now the unit is unresponsive. It is flashing Orange and Green, with no Blue light, so I cannot access the units settings.

Any suggestions on next steps?

Hi @zach,

Please contact us at with the serial number of the device and the exact explanation on what happend with the device before it became unresponsive. This will help us a lot to get the issue.

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