We just got a new Reach RS+ and are not able to connect it to WiFi to install the necessary updates.
We are able to connect to the RS+ hotspot, save our WiFi, and attempt to connect it to that WiFi, but at this point it turns off its hotspot and the blue network light begins flashing as if it is going to connect only to switch back to the hotspot after a few seconds.
We have tried using different devices (laptop, iPad, iPhone) and alternating between trying to connect it through the ReachView app or a web browser but it does the same thing every time.
We saw some forum posts that say to update the ReachView app, but 1.4 is the only version we are able to access on iOS.
Any help would be greatly appreciated!