Reach RS Receiver not showing in wifi for MAC, Ipad or I phone

I have a single reciever brand new out of the box. When I first turned on I was able to connect with WIFI. Somehow I lost connection and now I cannot find the WIFI on any of the devices. I tried using my browser but it is not connected to my network either.

Please help!

If the RS did not connect to any Wi-Fi, then it must have created it’s own hotspot! Try scanning for wireless networks like this:
reach:0f:d9

I’m having the exact same issue, but on TWO new Reach RS units! Both initially set-up their own wifi hotspots, but not anymore.

When you first turned them on, were you able to access them, or did you just see their Wi-Fi hotspot in your Wi-Fi list? Did you configure any settings on them?