Hi [liudmila.slepova],
I also have the same probem with my rs+.
after i update the reachview to v 2.6, my device cannot be turned on.
even after i plug the charging cabel, the power indicator is not flashing.
I’m updating my device using ReachView 3 app at 2pm(GMT+7), there is no error on every checklist in updater window and my device battery is at 90%. The problem occured after i press the “reboot and go to app” button.
Can you share the serial number of the device with me? You can find it on the bottom side of the receiver under the barcode. Please send it to support@emlid.com. I’ll take your ticket.
I’ve received your email. Let’s continue our correspondence there as we might need some more sensitive info from you. I’ll write you there regarding the further steps.