Reach M2 No Solution and No Sattelites

[Brocxen (K B)]

Hi All,

I have recently purchased a M2 and Mettatec PPK kit to install on my P4PV2. After updating the firmware and setting everything up, i get no solution and no satellites in view when i am outside. What trouble shooting steps can i try? I am using the stock antenna that comes with it.

TIA

[wizprod (Christian Grüner)]

Can you show us a picture of your installation ?
What antenna are you precisely using ?

[Brocxen (K B)]

It is just the standard Emlid cylinder antenna. Power connected to S1, trigger connected to C1.

[wizprod (Christian Grüner)]

Do you have another antenna or extension cable you try with? So we can rule out a bad antenna.

[Brocxen (K B)]

Unfortunately not, only the M2 and antenna i received from Emlid Australia

[liudmila.slepova]

Hi @Brocxen,

Have it worked like this from the very beginning? What is the LED status of M2 when the device is placed outside?

[Brocxen (K B)]

Yea it has been like that from the get go. Also tried red lashing firmware.

See attached image.

[liudmila.slepova]

@Brocxen,

I see, thanks! The green LED is solid, right?

[Brocxen (K B)]

yes, seems to be an issue between the antenna cable and the antenna

[timd1971]

Try disconnecting antenna cable and reconnect.

Hold antenna up vertically with clear sky view instead of sideways near the ground. Prob your settings not right also.

[liudmila.slepova]

Hi @Brocxen,

It’s unlikely that the issue is with the cable connecting the antenna with Reach. But without checking the antenna with another receiver or some other antenna with this M2, I can’t say this for sure.

Can you please share a serial number of the device along with a Full system report? Please, send it to support@emlid.com. I’ll check if there’s anything wrong with the hardware side of the receiver.