Not getting SINGLE solution status

Hello i am a new rtk reach user and cant get to single solution status on rover module?
its my first use and i was able to get to reachview but cant get no satellites
all parameters are on dafault mode

any help would be apreciate ! ty

Please upload a picture of your setup.

Are you testing inside a building? near a window? outside?

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I experienced what sounds like the same problem last time I used my Reach RS. I reset the Reach and it came back to life. Perhaps that works for you too.

Few screen-shot would be nice.

i tested outside and i get single soution ty very much

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