No Sattelites?

[tompylon (Tom)]

Hi

I have just turned on my two reach rs units. One seems to be working:

However the other one doesn’t seem to be locating any satellites:

Any ideas??

System Report of ‘faulty’ unit:

Simple system report

app version: 2.10.0-r0
'wifi_status, interface: wlan0':
- Client state
- IP address: 10.1.1.3
  mac address: fc:db:b3:9a:34:92
  ssid: iiNet76BE95
base mode:
  base coordinates:
    accumulation: '2'
    antenna offset:
      east: '0'
      north: '0'
      up: '0'
    coordinates:
    - '0'
    - '0'
    - '0'
    format: llh
    mode: single-and-hold
  output:
    enabled: true
    format: rtcm3
    path: tcpsvr://:9000#rtcm3
    type: tcpsvr
  rtcm3 messages:
    '1002':
      enabled: true
      frequency: '1'
    '1006':
      enabled: true
      frequency: '0.1'
    '1008':
      enabled: false
      frequency: '1'
    '1010':
      enabled: true
      frequency: '1'
    '1019':
      enabled: false
      frequency: '1'
    '1020':
      enabled: false
      frequency: '1'
    '1097':
      enabled: false
      frequency: '1'
    '1107':
      enabled: false
      frequency: '1'
    '1117':
      enabled: false
      frequency: '1'
    '1127':
      enabled: false
      frequency: '1'
bluetooth:
  discoverable: false
  enabled: false
  pin: '***'
correction input:
  input2:
    enabled: true
    format: rtcm3
    path: ttyMFD2:38400:8:n:1:off
    send position to base: 'off'
    type: serial
  input3:
    enabled: false
    format: rtcm3
    path: :9028
    type: tcpsvr
logging:
  base:
    format: RTCM3
    started: true
    version: null
  correction:
    format: RTCM3
    started: true
    version: null
  interval: 24
  overwrite: true
  raw:
    format: UBX
    started: true
    version: null
  solution:
    format: LLH
    started: true
    version: null
lora:
  air rate: 2.6000000000000001
  frequency: 915100
  output power: 20
position output:
  output1:
    enabled: true
    format: nmea
    path: bluetooth
    type: bluetooth
  output2:
    enabled: true
    format: llh
    path: :2013
    type: tcpsvr
rtk settings:
  elevation mask angle: '15'
  glonass ar mode: 'off'
  gps ar mode: fix-and-hold
  max horizontal acceleration: '1'
  max vertical acceleration: '1'
  positioning mode: kinematic
  positioning systems:
    compass: false
    galileo: false
    glonass: true
    gps: true
    qzs: true
    qzss: true
    sbas: true
  snr mask: '35'
  update rate: '5'

[dmitriy.ershov]

Hi,

Try to do a hard reset of the unit by holding the power button for 15 seconds.

If this doesn’t help, please try to reflash the unit using terminal guide

.

[tompylon (Tom)]

Hi,

I have tried both of those and am still getting the same screen:

Any other options? A little dialog does appear asking for the reach to have an unobstructed view of the sky which it has.

[TB_RTK]

Hace you tried Reachview app and see if it makes any difference?it shouldnt but you never know
https://emlid.com/reachview-available-app-store/

[tompylon (Tom)]

Have tried both reachview app on android and browser off a pc both with the same result.

Is this just a faulty unit?

[dmitriy.ershov]

Unfortunately, it seems to be a faulty unit.

Please drop an email to our support team on support@emlid.com to arrange a replacement.