New reach m2 stuck with the orange light

hii,

when I been powering up the new reach m2 it freezes at the orange light, it is moving further to blue and green lights.

when i gone through the forum, suggested to use usb 3.0 and cable comes along the kit. tried those still stucks in orange light.

Any suggestions pls.

thanks in advance

Hi Yoga,

Welcome to our forum!

What do you use as a power supply? Is it a stable power source like the wall adapter or power bank?

If the power supply is appropriate, most likely, the device is stuck in loading. To get him out of this state, you need to reflash it. Our guide can be of help.

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