My Reach rs+ is not taking a charge from usb

I own two reach rs+ units. I hardly ever use the things but I needed them today so I tried to charge them this morning. One is flashing red to indicate charging while the other has no lights come on. I have tried swapping chargers and cables with no luck on the dead device.

Any ideas for how to fix this unit asap? Where would a guy buy the required cables for the bottom DC port?

any help is appreciated, Thanks

Hi Matt,

Unfortunately, it seems to be a hardware issue. We will arrange you a replacement.

Could you please email us on the following information:

  1. Serial number of Reach RS+ units
  2. Order and shipping details

Sorry for the inconvenience!

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