Recently my reach rs 2 is not functioning properly. After i start it doesn’t show any satellite or any signal for long period of time. After i enter base data manually and start rtk survey both reach base and rover gets connected but doesn’t show any signal of any kind and i was not able to start my project.
It was placed in open and there was no solution. I was doing RTK and device was connected but was showing this.
UPD from Julia. I removed the full system report from the receiver from the public access.
Are your receivers paired in the bluetooth settings of your phone?
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Hi @bibhusan111,
Did something specific happen before the issue started? Do you see the same behavior when connecting to the devices using Bluetooth Beta? Have you tried it with a different mobile device?
To get a full picture of the issue, we will need to check the logs from the device. So please follow these steps:
- Place the base and the rover outdoors with no obstacles nearby.
- Record 10-15 minute raw data log in UBX format with Raw data debug option enabled and position log in LLH format.
- Generate new full system reports from both units right after the logs recording and send all the data to me at support@emlid.com.
P.S. I removed the full system report you shared from the comment above. The report contains sensitive info, so it’s better to keep it private.
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It was not connected by bluetooth, base and rover was connected by ntrip.
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Hey there,
Overall, pairing via Bluetooth with the mobile device shouldn’t affect the receiver’s behavior in the Emlid Flow app.
@bibhusan111, did you have a chance to record the logs I mentioned above? Do you need any help on that?
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