Mobile Data Help

I am unable to turn the cellular data switch on. Every time I try to flip the virtual switch the screen turns slightly grayer and doesn’t allow me to turn it on. I inserted a 4G+/LTE sim card, on reachview it shows cellular bars but I cannot flip the mobile data switch on.

Any help would be appreciated.

Hi @JesseCNS,

Welcome to the community forum!

Reach RS2 supports 3G and 3.5G SIM cards only. Would it be possible for you to try a 3G SIM card?

Hi Polina, thanks for the quick reply. Ai thats the problem, ok I’ll try a 3G card and test again. thanks!

1 Like

Hi @JesseCNS,

Have you had a chance to test your device with a 3G SIM?

This topic was automatically closed 100 days after the last reply. New replies are no longer allowed.