Hello, my m2 also stopped working when I updated to the most recent version, can you help me solve the problem?
Hi @ic.raulvictorio,
Do I understand correctly that you can connect to the receiver, but it doesn’t see satellites while having a clear sky view?
To investigate the situation, please generate a full system report of your Reach M2 and send it to me. As it may contain confidential information, feel free to email it to support@emlid.com. Thanks!
1 Like
I received your email and answered you there. Let’s continue the communication via email to keep everything in one place. Thanks!
1 Like
Has this been resolved?
I am hesitant to upgrade firmware on my M2s
3 Likes
Hi Adrian,
I’m still investigating this case with Raul.
We thoroughly test all of our firmware before the release, and after the reports, I tested it once more but couldn’t reproduce the issue. Also, other users have updated their M2 without any errors. Since we don’t see a common reason for such behavior, it doesn’t look like a software update is the root cause.
2 Likes
Okay. But will there be any advantage to upgrading the M2?
The advantages seem to be angled mostly towards the RS3
2 Likes
Adrian,
In the 32 version, in addition to changes to the tilt algorithm (which, yes, angled towards RS3), we have improved Wi-Fi connection stability and fixed some cases with logging issues. These updates are for all Reach receivers (excluding RS and Reach module).
2 Likes
Thank you for clearing that up Olesia
1 Like