I see in the screenshot that the receiver doesn’t receive any base information from the SJSP0 mount point. M2 works fine with the other mount point of this service so I assume that the root of the issue might be in SJSP0 in particular. Have you tried contacting their support to check the state of that mount point?
Currently, it’s quite hard to understand why some of the mount points of IBGE NTRIP service don’t work with M2. I checked that the SJSP0 mount point transmits the messages needed for M2 for solution calculation in RTCM 3.3 format. So it should work fine.
However, we tried checking the mount point with the 3d-party app that shows info about the NTRIP stations and it couldn’t display any base info for the SJSP0. At the same time, if you check the other mount point (POAL0) it works fine. The same situation can be seen in Emlid Flow.
So, to understand the cause of the issue, we need more details on this. As I see from your previous correspondence in the support ticket, my colleague asked you to share the LLH file from the survey to continue the investigation.
Please provide the recent data you have with the SJSP0 mount point so we can check what could be the issue: