M+ New module no green light with latest update 2.22.3

curryinhawaii · March 6, 2020, 11:23pm

I have a brand new reach m+ that appears to work but the green light won’t work? I already flashed 2.22.2 and updated the module to 2.22.3 and still no green light. The M+ shows up on my wifi network and I see it is gathering data and the satellites are visible in the app. Any suggestions on how to get the green light to work? Thanks.

polina.buriak · March 10, 2020, 7:37am

Hi @curryinhawaii,

Do I understand correctly that both the power LED and the network LED are lit up?

curryinhawaii · March 10, 2020, 5:00pm

Yes, both the power LED and the network LED are on. Everything appears to be normal except the green light is off.

polina.buriak · March 12, 2020, 5:51pm

Hi @curryinhawaii,

Would it be possible for you to generate the Full System Report on the unit and send it to me in PM? It’d help us understand the issue better.

polina.buriak · March 13, 2020, 8:13am

Hi @curryinhawaii,

Thanks for sharing the Full System report!

I’ll delete your message as the report may contain sensitive information. We’ll look into it and I’ll get back to you with news.

polina.buriak · April 7, 2020, 4:20pm

Hey there,

Let me give you an update. The issue with lighting up of the green LED will be fixed in the future releases.

polina.buriak · April 20, 2020, 7:35am

3 posts were split to a new topic: Wrong time in the beginning of the log

r.pazus · April 11, 2020, 7:08am

In this Reach RTK module, there is also a problem with the lack of a fixed solution in PPK (forward option). The LLH file shows the result. Here, the survey is by RTN method (RTN4 → SPYC).

SPYC0972forward.pos (683.4 KB)

SPYC0972combined.pos (683.4 KB)
During this period, another receiver with the Reach RTK module for a 20 km distant station had a fast initialization of 40 sec to the fixed solution (JOZ2 → SPXE). Here, the survey is by RTK method. (JOZ2 → SPXE).
solution_202004060615_LLH.pos (3.4 MB)

Introduction is here

polina.buriak · April 23, 2020, 8:15am

Hi Ryszard,

It seems like you’re already in touch with Tatiana over this issue in this community forum thread. I’d ask you to continue the conversation with Tatiana there.

polina.buriak · April 23, 2020, 8:21am

Hi @curryinhawaii,

Just wanted to give you an update. We’ve released the new dev version v2.23.5 which should fix the issue with lighting up of the green LED.

Please note that dev updates are not intended for the use in the filed. They mainly serve as early access to trying the latest features.

curryinhawaii · April 23, 2020, 7:38pm

Thank you for the update. We loaded v2.23.6 and the green LED is still off. Not sure what to do now. Any suggestions?

polina.buriak · April 24, 2020, 8:18pm

Hi @curryinhawaii,

Would you mind generating the Full System Report on the unit once again and sending it to my PM?

system · August 21, 2020, 1:37pm

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