Log File Lost during Transfer

Hi Mike,

We don’t provide root access to Reach devices now. You can find Tatiana’s comments on the reasons in this thread.

But it indeed looks weird that the log disappeared after the unsuccessful copying. Let’s dig into it. Can you share a Full System report from the receiver and clarify the day and approximate moment when the log was recorded? The report may contain private info, so please share it via support@emlid.com.