we had been using our reach m2 module with custom sony camera for mapping which was working properly for the past three months.
camera hotshoe connected with C1 port in reach module.
few days earlier we had a issue with power cables in the custom camera. later after clearing the issues while checking the last event time is not been updated.
we have changed the power cables and then camera too and used sony a6000, with emlid hotshoe adaptor and cables, still no luck, we didn’t have last event time updated in the ground.
any possibility of damage of timemark pin in C1 port, how do it check it is working properly or not,
You can connect Sony a6000 camera via our hot shoe adapter with Reach’s C1 port, and trigger the camera. Then, download raw data log and send me back. I’ll check if there are time marks in the log.
C2 port isn’t used for time mark registration, so it’s not the option.
You can test it with another hot shoe adapter and another camera if they’re at your disposal. On top of that, you can attach multimeter wires to check if there’s voltage on the time mark pin.
We don’t repair devices. It’s related to the costs: sending the receiver back and forth to the factory along with repairing will cost more than the new device.
