How to use the Navio?

Navio / Edge Hardware
61

Everything is in the title.

How to send Navio + for repair?

62

Everything is in the title.

Attempt 2 for how to send Navio repair

Iā€™ll pay for the repairs.

Jean-Sebas

63

I need to send 2 Navio + in repairs.

Itā€™s been one week that I asked for help and your company does not care.

I assure you, I will pay for repairs.

Thank you, Jean-Sebastien

64

Hello, my Navio working fine
when bad health gps
bad health compass
have appeared.

While the navigation system to the north lost
and the rouli was catastrophic.

After some restart
GPS and compass
were recovered.

For cons, I noticed
the X, Y, Z are set
to vibrate in the Mission Planner.

I use with APMrover2

The Navio + DEFECTIVE?

Thank you for your help, Jean-Sebastien

65

Hello.

I would like to send my 2 Navio +
because they are broken.

I had the corrupted software unknowingly.

I spent weeks trying to run them
before I realized that the disorder came downloading
Emlid the RT program.

I think I tried too many things
to run them.

When I discovered the problem,
it was too late.

But some step function,
the other is useless.

I asked many questions on the forum.
I even expressed that the problem was perhaps Software
and everyone told me I was mistaken.

I followed exactly what users say.
Today I downloaded the program again.
The problems were resolved but,
I noticed serious troubles during my try.

Will I return you my 2 Navio +
for repair?

Thank you, Jean-Sebastien

66

Dear Jean-Sebastien,

From what you have posted, it looks like your Navio+ is performing just fine, considering that you have 2 boards it is very unlikely that both of them are broken.

Even if your board was malfunctioning, we do not offer repairs at the moment. Boards with manufacturing defects are replaced if reported within 60 days from the moment of purchase.

We are always here to help with any issues and we have tried to find out what is the cause of the issues that you are experiencing. As well did other community members.

From the very beginning what you were experiencing was normal behaviour.

Here you have too many spaces. This is not a valid bash command.

This is what was supposed to happen, LED blinking orange means that APM runs and that board is functioning.

Please express your issues in a single post and try to provide as much debug information as possible. Pictures, screenshots and console output, these thing really help to provide a good advice.

I have moved all your questions here and please keep discussion in one place. There is no need to write in multiple topics about the same problem.

67

You have not understood anything.

I said that the problem was my download that has corrupted the Emlid RT program.

I tried so many things it ends up damaging the Navio +.

I had help from someone who knew nothing. He told me that it was not software and that was my connections. What has contributed to damaging the second Navio.

I downloaded again Emlid RT program and then I was able to do udp connections that I could not do at the beginning before changing the program.

I am responsible for disturbances on Navio but, because of the Emlid RT program.

I do not want charity, I ask repair. It is I who pays.

I enseingne in schools here in Quebec and I can confirm to you that I know what Iā€™m doing. Some talk through their hats.

It is a farce that Navio or itā€™s serious?

I confirm cancel Navio 40 per year for our schools.

Thank you, Jean-Sebastien

68

Jean-Sebastien,

It is not possible to damage Navio+ with wrong software.

From what you are writing it is really hard to tell what is not functioning. Please provide a description what does not work for you.

We do not offer paid repairs at the moment.

69

Igor,

By manipulating too often Navio for 30 days without stopping,
I end up damaging the Navio myself by making mistakes
perhaps

70

Did you damage both of them? What is damaged exactly?

71

Yes 2 are damaged.

At first I was doing the right things but,
I could not connect me udp

So I asked and repeated the same action for 30 days.

The connection of USB modem worked for the first time

The GPS, compass and altimeter began to fail in turn.

Now that I managed
by downloading again
I managed to hook me in udp and everything else.

For cons, I am faced with:
Bad GPS Health
Bad compass Health
Bad alitmĆØtre Helat
Bad Gyro Health.

Iā€™m not able to use APMrover2

In the MP arducopter walks across the screen.

72

Yes, before downloading again.

I tried to redo everything on the second
as I was saying it was not the soft.

It happened the same thing.
Bad GPS
Bad Gyro
Bad compass

When I entered the new download, my connection in udp and the rest were working.

By cons,
Bad GPS
Bad Gyro
Bad Compass.

73

Iā€™m sorry to have lost patience

itā€™s been that I work on Navio.

I repeated 200 times the same configuration. I was told that it was good.

Indeed, it was the right setting but,
Navio prevented the program to work well
and I was pushing me to continue in this direction.

Apart from the
Bad GPS
Bad compass
Bad Gyro

everything seems to work.

I am not able to use APMrover2

Thank you.

74

I forgot to say at the beginning I was not able to connect USB modems and later they worked.

At first they were not working but later
they began to run

I do not know why.

Thatā€™s how I saw the Bad GPS problem for the first time

75

Igor,

You say the Navio is not broken?

How and why I know problems with the GPS, compass, Gyro?

I was in the center Ublox and GPS does not work well.

They work, but with large variations in signals.

76

Is it possible that this is the Raspberri 2
who is involved?

My other mistake is to have listened to the advice of anyone.

I should have done my research on this person before listening and not after as I do.

77

You decided to ignore me?

78

Okay, now let me take care of you.

79

@JeanSeb

Hello there! No thatā€™s not the issue. Weā€™re just trying to understand whatā€™s up with your setup. Itā€™s just that itā€™s a little bit difficult because your descriptions are extremely vague. Itā€™s really difficult to understand what you mean. Please, try being a little more precise. A picture or a screenshot might also help.

Particularly, I donā€™t understand why do you think that GPS, compass and gyro are not healthy. What is exactly wrong?

We also provide a repository with handy programs to isolate compass from gyroscope etc. I.E. you can test them independently. This way you and we can understand what is going on. Please take a look at that opportunity.

I donā€™t understand what you mean. Sorry. The Emlid RT image is usually referred to as Operating System image. One might call that a program but thatā€™s very different from User Space Programs that weā€™re used to. If OS launches, Iā€™m pretty sure everythingā€™s fine.

As a last resort. Have you tried to use another Raspberry Pi?

BTW

That sounds kind of scary.

2 Likes
80

In order to get help you will need to let us know step by step what you are doing and what kind of errors you see now. With logs, screenshots and commands that you enter. Your descriptions are too vague.

We will not tolerate insults to other community members that are trying to help. This is an official warning.

4 Likes