How long does it take to download a log file

Reach Module / M+ / M2 RTK / PPK configuration
1

Dear support,

I have finaly received my 2 reach module. I tried some configuration, i get single but no float or fix.
Is I try to find the problem. So I tried to downloade the log files.
Size: 0.24MByte
I clicked in the file but since 20min the text in the browser is: “This log is beeing converted, please wait.”

This is a little long for 240kbyte…

I have to say that I do not wait and change configuration and make start stop. Is this ok to do during download the log file?

regards
Franz

3

Hello Franz,

Did you upgrade your Reach?
Which browser are you using?

4

Dear @igor.vereninov,

I am using Windows 10 edge browser and I have upgraded the software on the reach module. At the moment the sw reports: ReachView version: v0.4.0-16-g5e621f4

with best regards
franz

5

Hi
I have forgotten the reach image version: Reach image version: v1.2
regards
Franz

6

dear @igor.vereninov,

I have also tried google chrome as browser and it works…
Thank you and good buy.