Hardware repaire

can i change a neutis module;If it can be changed; what do I need to do to make the M2 module work properly

Hi Sanga,

We don’t recommend users repair the device as it’s going to be hard to predict how it’s going to work after. Can you please describe in detail what issue your M2 has? I’m sure we’ll find another solution for it.

1 Like

neutis moudle broken

Common @liudmila.slepova, with the right to repair around the corner in EU, do you really think your approach to user repairs like this is sustainable? If the user damages his device, it’s his fault and it doesn’t cost Emlid anything. So why are you so insistent on not helping users to try?

Hi Sanga,

I see that you contacted our support directly via email. Let’s continue correspondence there to avoid confusion.