Hi. I live in India. Today the housing of my RS2+ base and one of the rover got damaged badly. Is there anyway i can get the housing white and grey casing replaced. I don’t want to get any dust or water to damage it further. I have contacted a dealer in Hyderabad, they said NO. It’s not even one year old one. Please help/
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Email support@emlid with your serial numbervand receipts to see if they can help.
Cannot buy the part such as the dome only.
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Recently I have faced similar problem. But, they said they can change cover but need to send the GPS to them, but the cost of repairing is similar to purchase new one.
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Wonder if this is covered under 1 year Emlid warranty… especially considering the claims in advertising? I.e. rover pole fell over versus run over by truck.
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Hi @NanisGeospatial,
Welcome to the Community Forum.
I got the information about your case and will answer them once we have updates.
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