The Getting Started category covers basic questions about using Reach Module / M+ / M2 devices. Related topics may include Wi-Fi and hotspot connection, firmware update, power supply, accessing the device in the Emlid Flow, application settings, etc.
Before submitting a question, please check the docs again and make sure you are running the latest Reach Firmware version. Changelogs are here.
Finally, you will need to provide the following information to get help:
- Firmware version and Emlid Flow version.
- A detailed description of the issue. How does the expected behavior differ from the observed behavior?
- Your step-by-step actions.
- Picture of the setup and connection scheme.
- If you are using additional hardware, please include the exact make and model.
Remember, the more information you provide, the better the chance of a quick resolution.